Privacy Policy & Terms

Delivery please always check shipping costs at the checkout.Prices are for UK Mainland only – If postage charges differ, for example Ireland, we will notify you off shipping costs before posting and give you the option to cancel the order.For bulk and mixed product orders – please use the contact form to let us know your requirements and we will email you a personalised quote and order link. Orders are currently shipped for 3-5 working days.Any damages must be reported within 24hrs of the parcel arriving, with photographic evidence – see general for further information.

Privacy
Information is stored within current data protection laws. The website is GPDR compliant. No information is stored on paper – as we trade via stripe, we have no record of banking details. Email address will automatically be added to our mailing list and all postage address are on a password protected computer. To opt out of mailing list please contact us on hello@fortitudedrinks.co.uk or unsubscribe on the newsletters that are sent out. Your email address may be shared with other company’s that follow the same philosophies that we do when it comes to ‘mindful drinking and entertainment’.

Returns Returns are accepted within 14 days of purchase date as long as the items have not been opened and the seal is intact. Returns are posted back to us at the returners cost before the refund is actioned. Please email before you post your returns:You can cancel an order up to any point before the item is shipped with no charges. Once an item has been shipped, it must be returned as above.Orders over £25 may be subject to a restocking charge – see general for further information.

Privacy
Information is stored within current data protection laws. The website is GPDR compliant. No information is stored on paper – as we trade via stripe, we have no record of banking details. Email address will automatically be added to our mailing list and all postage address are on a password protected computer. To opt out of mailing list please contact us on hello@fortitudedrinks.co.uk or unsubscribe on the newsletters that are sent out. Your email address may be shared with other company’s that follow the same philosophies that we do when it comes to ‘mindful drinking and entertainment’.

General

We will not be held liable to any individual or business for any damage or loss which may have occurred from the use of any products available on this website and our email systems.

We have the right to refuse orders / and if we feel that a return or breakage is not valid for whatever reason, we have the right to refuse a refund. This will be fully explained in an email prior to the decision.

We will not compensate for loss of time /breakages.

Questions

If you have any questions over our terms please use the contact form to get intouch

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